FAQs

No one-size-fits-all approach. No prepackages. No wasted hours.
 

We offer a more refined, flexible approach to support. Instead of locking you into prepaid packages, we provide access to a vetted, multi-disciplinary team so you can tap into exactly what you need, when you need it. With transparent time tracking and cost-effective rates, you get high-quality support without the overhead.

We offer simple, scaled hourly pricing model based on the volume of support required. No hidden fees, no long-term commitments.

That’s what we’re built for. While you'll work primarily with one dedicated VA, our vetted professional team is ready to jump in for additional, specialized support as needed. Whether due to skillset, timing or a larger project, we can (almost always) support your diverse business needs, eliminating the need to outsource elsewhere. 

We have a 5-hour/month minimum with no maximums, and can ebb and flow with your business month-to-month. We also offer project pricing (available upon request).

After our discovery call together, we hand-select team members that are suited to your scope, personality and preferences, and will share their profiles with you. You let us know who you want to meet with, and we will coordinate individual interviews between you and your potential team member(s). From there, you let us know who you'd like to move forward with!

All of our team members are hired to work remotely and are not expected to fulfill in-person work. However, if location is important to you, please let us know and we will do our best to find you a team member in your area!

Please note that we cannot guarantee in-person support.

Anytime. Whether you’re launching, growing or recalibrating, your level of support can shift with you. No penalties, no pressure. 

We fix it - fast. If something is missing the mark, we’ll revise, adjust or reassign to make sure it meets your individual needs and beyond.

Absolutely, and more often than not, many of our clients stay with us long-term due to the relationships built and the work provided.

All team members are carefully vetted and experienced in their fields. We also maintain internal standards and oversight to ensure consistency and high-quality output.

The vast majority of our team members are located across Canada, with a select few international team members from around the globe. We understand how important location, language and culture can be, and we work our hardest to provide options for everyone.